169 – Have a Conversation not a “Versation”: Communicating Via Real-Life Examples to Prevent Confrontation

Why are conversation skills so important, and why do they require formal training?

What are some of the most difficult conversations to have, and how do you ensure the outcome is successful?

Fred Coon, president of Stewart, Cooper & Coon, interviews Fierce Conversations president, Stacey Engle, […]

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