Six Reasons Why Everyone Needs Customer Service Skills

By | May 25th, 2017|Career Advice, Career Development, Job skills|

When she noted that customer services skills are among the “highest valued job skills to possess”, Rachel Emmalee Brown, prolific author for social blog and news site,, touched upon an indispensible, yet often overlooked, central theme. “Regardless of your dream job, most positions require [...]

Three Components of Experiential Learning in the Workplace

By | May 12th, 2017|Career Advice, Career Development, Executive Advice, Job skills, Workplace Issues|

While there are two basic approaches to learning -- witnessing and hands-on – the latter of the two often proves more effective in the workplace.  In fact, obtaining skills and knowledge through practicing applicable activities, rather than simply learning through lectures or the written word [...]

Business Professions for Innovative Thinkers

By | April 6th, 2017|Career Development, Job skills|

For some people, innovative thinking is innate, while others may develop the skill over time. Yet, one aspect that all innovators have in common is the ability to view situations or issues from alternative perspectives. Instead of creating what is already in demand, they may invent a [...]

Tips for Landing a Director-Level Job

By | January 25th, 2017|Career Advice, Career Change, Interview Tips, Job and Career Transition, Job Search Tips, Job skills, Job Spotlight, Uncategorized|

Just one rank below executive leadership, lies the noteworthy director position.  Directors, most frequently, are in charge of overseeing an entire department within a company.  If you are currently in a management or supervisory position, and you wish to advance to a director-level role within [...]

How Soft Skills in Business Impact Employability

By | December 16th, 2016|Behavioral Interviewing, Career Advice, Communications, Employee Communications, Interview Tips, Job skills, Recruiting, Uncategorized|

The Skills You Need While it’s most likely you have heard the term “soft skills” mentioned in today’s job market, it’s quite possible you haven’t explored exactly all it encompasses.  According to the Collins English Dictionary, soft skills are the “desirable qualities for certain forms [...]