313 – MI – Military Veterans in the Workplace: Exploring Both Sides of the Coin

What are some myths regarding veterans in the workplace? What strengths do veterans bring to employers? Why should companies and organizations hire veterans? What can companies and organizations do to attract and retain veterans for their workforce? Paul Dillon,

Paul Dillon, CMC, and president and CEO of Dillon Consulting Services LLC, discusses these questions and more in this interview with Fred Coon, SC&C CEO.

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About the Guest

313 - Paul DillonPaul A. Dillon is the president and CEO of Dillon Consulting Services LLCMr. Dillon is the founder and organizer of the first true, professionally facilitated peer-to-peer learning program for non-profit, community and NGO leaders, in cooperation with the Edward Lowe Foundation.

He has served as a consultant to Crain’s Chicago Business, and was the primary researcher for the widely acclaimed Crain’s Veterans in the Workplace Focus Section that appeared in the November 3, 2011 edition, in addition to other initiatives for this publication.

Mr. Dillon is the creator of the concept for a veteran startup incubator in Chicago, as well as the creator of the concept for a veteran startup support organization in North Carolina called VetStart, which has been recently rebranded as Bunker RDU.

Dillon Consulting Services LLC is certified by the U.S. Department of Veterans Affairs as a Service Disabled Veteran-Owned Small Business.

Paul A. Dillon is a Certified Management Consultant, who has more than forty-two years of successful business development, client relationship, and project management experience with professional services firms. Mr. Dillon’s clients have ranged from small, family-held businesses, such as Sportscorp Recreational Products, and non-profits, to major clients, such as Lucent Technologies, Inc., Unicom (now Exelon) Thermal Technologies, Inc., Ameritech (now AT&T) International, Amoco (now British Petroleum), Inland Steel, American Airlines, and the Illinois State Chamber of Commerce. Mr. Dillon also has managed client relationships for engagements with the State of Illinois, the City of Chicago and Chicago Public Schools, including the construction audit for Chicago Public Schools $1 billion building program.

Mr. Dillon was the creator of Super Collector Services, the first program of its kind in the United States for the professional collection and resolution of high-level corporate and government debt. For the more than fourteen years, Mr. Dillon served as the supervisor of elections to the national Radio Hall of Fame at Chicago’s Museum of Broadcast Communications, and for the Chicago Chapter, National Academy of Television Arts and Sciences for the Emmy Awards.

Mr. Dillon had profit/loss responsibility for a major Chicago real estate appraisal and consulting firm, as well as direct management responsibility for the successful completion of important consulting projects, with an aggregate construction value of more than $3 billion. His assignments included the audit of the construction management of the James R. Thompson Center in Chicago for the Illinois Auditor General.

Mr. Dillon received his A.B. Degree from John Carroll University (Cleveland, Ohio), a M.S. degree from Northern Illinois University (DeKalb, Illinois), and has completed advanced graduate study in systems management at the University of Southern California, (Ft. Rucker Branch). He was a Visiting Lecturer in Management at the College of Business Administration, University of Illinois at Chicago, and is a Visiting Lecturer and Creator, “Law and Veterans’ Issues: Policy Challenges and Best Practices” Mini-Course, Harris School of Public Policy, University of Chicago. (See Veteran’s Course Material tab for a description of this course).

He has served as a trustee of the Chicago School of Professional Psychology, and also has served as a Public Member and Commissioner on the national Commission for Case Manager Certification, which certifies case managers in the health sciences, social services, and psychological services throughout the United States.

Additional information can be found at Paul Dillon’s LinkedIn profile.


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