150 – Time Spent vs. Client Service: Generational Approaches

Do younger employees interact with customers in a differently than older employees? What is the preferred style of communication of younger employees when it comes to connecting with clients and customers?

Listen to a small business CEO discuss the “balancing act” that occurs while upholding different generational approaches to productivity and client/customer service. Fred Coon, CEO at Stewart Cooper & Coon, explores this concept with our special guest, Tomas Keenan, CEO at Top Class Installations.

Scroll down for Podcast audio.

About the Guest:

150 - Tomas KeenanTomas Keenan is the CEO at Top Class Installations where he is responsible for setting the vision, managing finances, and building the team. On a mission to install 1 million GPS Tracking devices and Dash Cameras by 2025, he is focused on improving efficiency and providing an exceptional customer experience for his clients.

Prior to taking on his role at Top Class Installations, Tomas gained experience in custom car audio fabrication and 12v installation as the 12v Manager at SpeedworldFX in Riverhead, NY.

Tomas is the author of “Unf*ck Your Business: Stop Business Self-sabotage by Getting Clear on Your Core Values NOW”.  He has been featured in CEOutlook and Mobile Electronics Magazine several times. Outside the office, Tomas enjoys bow hunting, playing with technology, sharing new experiences with his children, and stretching his comfort zone.

Connect with Tomas via email, LinkedIn, or Facebook.

 

Fred Coon, CEO

Stewart, Cooper & Coon offers Human Capital Strategy Serviceto both individuals and corporations. Our staff is dedicated to our clients’ success via innovative job search processes, employment management strategies, and state-of-the-art technologies. Contact Fred Coon – 866-883-4200, Ext. 200