This Individual Performance Management module of Stewart, Cooper & Coon’s consultative resources is most effective when applied in concert with the following modules:
Individual ability and competency at the same time are complicated and simple. Complicated because of enormous individual differences that exist and the complexity of human beings, and Simple in that there are five key truths that can be used to guide the development of effective organizations:
- Hidden: It’s important to distinguish between an individual’s underlying, hard-to-identify competencies and their readily-observable, measurable skills and knowledge.
- Types: Competencies can be grouped into three general types: cognitive, perceptual and motor — all relatively fixed before the individual enters the workforce, though perhaps requiring adjustments.
- Selection: Organizations facing rapid change must select individuals with the ability to learn new skills and knowledge; cognitive competencies are critical here.
- Performance: Wide-ranging differences in one’s five dominant personality traits (introversion/ extroversion, emotional stability, agreeableness, conscientiousness, and openness to experience) influence how individuals perform their jobs.
- Change: As personality traits are very difficult to change, it’s important to select individuals with the right personality.
Stewart, Cooper & Coon performance management programs can simultaneously satisfy a multitude of organizational areas, in developing the right metrics, a clear system/ process structure, and on-the-ground training.