How Soft Skills in Business Impact Employability

The Skills You Need While it’s most likely you have heard the term “soft skills” mentioned in today’s job market, it’s quite possible you haven’t explored exactly all it encompasses. According to the Collins English Dictionary, soft skills are the “desirable qualities for certain forms of employment that [...]

The Importance of Diplomacy in the Workplace and How to Achieve It

The art of diplomacy (or tact) can be the deciding factor between hurt feelings and a positive encounter, both in the workplace and beyond. Although we want to maintain honesty at all times, it’s also vital that we find the right manner in which to [...]

Essential Marketing Tactics to Help Connect with Customers

Using a single channel of communication with your clients has a moderate value; let us imagine that it creates a one-in-ten response rate.  Adding a second method of contact or communication increases it (according to various sources) by between 20 and 60 percent (improving from [...]

Integrating Emotional Intelligence in the Workplace

All human interactions within the business world are affected by Emotional Intelligence (EI), from customer service to troubleshooting and brainstorming, meeting presentations, and employee motivation. When a staff is emotionally intelligent, they are further empowered to achieve maximum effectiveness through teamwork.  On all levels, an emotionally [...]