Education

B.F.A., Visual Communications, SOUTHWESTERN UNIVERSITY

CERTIFICATIONS

TQM (TOTAL QUALITY MANAGEMENT), Baldrige National Quality Program/Corning International

ACS (ASSOCIATE CUSTOMER SERVICE), LOMA (Life Office Management Association)

CLTC (CERTIFIED IN LONG-TERM CARE), The Corp. for Long-Term Care

fSeries 6 License, FINRA (SEC)