COO ~ CAO ~ CEO
HEALTHCARE / WORKERS' COMPENSATION & DISABILITY INSURANCE / FINANCE
Proven leadership in operations management, ROI analysis, policy development, strategic planning, and Total Quality Management methodologies.
Expert in continuous process improvement, with ability to identify and capitalize on opportunities to reduce costs, increase bottom-line profits, and streamline operations.
Producing optimum performance through application of the following traits:
Pulling talented people together to define and resolve issues in the best interest of all stakeholders.
Maintaining a disposition and communication that seeks the best out of every situation, even the most negative ones.
Demonstrating an obsession for excellence: do it right or don't do it at all. Drawing similar levels of commitment from others.
Putting the interests of the organization and its people first.
People follow because their best interests are taken to heart; trust is demonstrated in consistent, routine interaction(s).
Applying quality and continuous improvement processes to assure a thriving future; quality is a journey, not a destination.
Combination of characteristics produces personal success, which leads to success of others and ultimately to the success of the organization and its customers.
- Cross-Functional Leadership / Collaboration
- Process Improvement
- Six Sigma Application
- Managing & Leveraging Strategic Relationships
- Resource Analysis
- Policy Development
- Fiscal / ROI Accountability
- Development & Execution
- Quality Compliance